December 08, 2016 @ 05:40 PM

Volkswagen soothes your brow with extended warranty

Volkswagen Passenger Cars Malaysia (VPCM) announced an additional 2-year “VPCM Customer Care Goodwill” on the Direct Shift Gearbox (DSG)

Now that the new principal of VPCM has wrap up the launches of the year, they have come to address the issue of car parts. Since it is not a secret that VW’s a prone to having gearbox issues, the new principal has decided to please their customers with the additional two year extended warranty that applies to cars produced till December 2013, with mileage of up to 200,000km. 


Note that the VPCM Customer Care Goodwill will cover parts warranty on DSG with minimal labour charges while the two-year extended parts warranty will cover 100 per cent parts and labour. VW also offer this gratuitous parts warranty on other selected parts depending on the case. Those interested can have this checked at any authorised Volkswagen Service Centre using the car's VIN number.


Be advised that to qualify for the "VPCM Customer Care Goodwill", you must produce a full service history at any authorised Volkswagen Service Centre. 


In efforts to provide affordable ownership to their customers, VW have a parts exchange program on selected items. They are also working on an Economy Package on specific models older than five years which will be announced in due time.




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